Jan Chipchase posts an interesting example of trust in a designed experience. Bank customers rank the level of service they received and the accumulated result is shared back to the customers.
In Brad Nemer’s exercise we evaluated the eBay “stars” rating as an artifact of trust/media. Thought this extension of that interface into another space might be interesting.
Jan’s blog is fantastic, by the way. He’s one of the best observers and interpreters of culture-through-artifacts I’ve ever encountered.
This is really good advice, thanks.
Loving your site. Seems like you update often so that’s good. I am adding you to my google reader! Thanks for keeping it going.
Hi thank you for this entry. It is extremely cool.